When conversations close on their own

A conversation closes if only one of you has been writing for 5 days, or if it's been quiet for 7.

We'd rather close a conversation gently than leave someone waiting.

One-sided: if one of you has been writing and the other hasn't written for 5 days, it closes.
Quiet: if nobody has written for 7 days, it closes with a short note.

These closes don't return the conversation to your balance, because you both had the chance to talk.

Related

If they accept but don't reply
They get a reminder after a day. After 3 days with no message, it closes and you get it back.
When you get a conversation back
If they decline, don't answer, or accept but never write, it goes back to your balance.
Ending, reporting and blocking
End a conversation any time. Report or block if something isn't right.

Still stuck?

Email hello@ourpoint.in from the address you use on Ourpoint, and tell us what happened.

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